WooCommerce Abandoned Cart Recovery – Email – SMS – Messenger

🔄 How It Works

• When a customer adds an item to the cart but doesn’t check out, their cart is tracked.

• After a set time, the cart is marked as “abandoned.”

• The plugin sends reminders (email, Facebook message, or SMS) to encourage the customer to complete the purchase.

🛒 Cart Tracking

• For Members: Tracks logged-in users’ abandoned carts.

• For Guests: Tracks visitors’ abandoned carts using their email.

• Carts are saved with full details like items, total price, customer info, and status (abandoned or recovered).

• You can exclude specific users from tracking.

📩 Email Collection Popup

• A popup asks users for their email when they add items to the cart.

• You can choose where and when the popup shows, require email input, and customize its appearance.

• Emails collected here are used later to send recovery messages.

📧 Recovery Emails

• Emails are sent to both logged-in users and guests.

• Emails can be scheduled and customized.

• You can include discount coupons in the emails to encourage checkout.

💬 Facebook Messages

• A “Send to Messenger” checkbox appears under the Add to Cart button.

• If checked, the plugin can send a recovery message via Facebook if the purchase isn’t completed.

• Requires a Facebook Page and App.

📱 SMS Reminders

• SMS can be sent if the customer enters their phone number during checkout but doesn’t finish.

• Supports Twilio, Nexmo, and Plivo for sending messages.

• Shortened checkout links (via Bit.ly) are included.

• SMS messages are customizable and can be scheduled.

✅ Summary

WooCommerce Abandoned Cart Recovery helps you:

• Track and save abandoned carts.

• Send reminders (email, Facebook, SMS) to recover sales.

• Customize messages, timing, and offers.

• Boost conversion rates by reconnecting with customers who didn’t finish checkout.