Facebook Chat – Facebook Messenger for WordPress

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💬 What’s the “Facebook Chat” Plugin?

This widely-used WordPress plugin (often called Messenger Customer Chat) embeds a Messenger chat bubble on your site, enabling visitors to message your Facebook Page directly from your website gomahamaya.com+12wordpress.com+12ninjateam.org+12.

Key Features:

• Messenger interface right on your site.

• Chat history saved in Messenger—pick up conversations later.

• Supports basic auto-replies and scheduling via Facebook’s tools xpeedstudio.com.

• Guests (non-Facebook users) could message in “guest mode” before shutdown wordpress.com+1xpeedstudio.com+1.

⚠️ Important Update: Plugin Sunset

• Meta deprecated the official Facebook Chat Plugin in early May 2024 reddit.com+15reddit.com+15reddit.com+15.

• As of May 9, 2024, guest mode and other core features are disabled and no longer functional reddit.com+1reddit.com+1.

• Users who rely on live chat integration are advised to transition to third-party chat tools .

✅ Alternatives to Consider

1. WP-Chatbot by MobileMonkey

   • Easy one-click install, color branding, customizable greetings, team/callback support.

   • Great chatbot integration via MobileMonkey backend. Free & Pro versions reddit.com+14customers.ai+14reddit.com+14wordpress.org.

2. Better Chat Support for Messenger

   • Lightweight free plugin offering pre-filled messages, offline messaging, timezone-based availability.

   • Premium adds agent management and better support reddit.com+3wordpress.org+3reddit.com+3.

3. Chaty / Sticky Chat Widget / Cool Facebook Messenger

   • Multi-platform support (WhatsApp, Messenger, Telegram), display triggers, shortcode embeds.

   • Free core with Pro versions for advanced features elfsight.com+2gomahamaya.com+2ninjateam.org+2wptablebuilder.com+1wpsocialninja.com+1.

4. WP Social Ninja

   • Unified chat widget across 15+ channels.

   • Strong in analytics, display control, and broader messaging integration wpkolekto.com+8reddit.com+8wpsocialninja.com+8.

5. LiveChat, Tawk.to, Tidio, etc.

   • Non-Facebook-managed solutions offering chat, chatbots, and customer support workflows.

   • Often more robust and stable than fallback messenger tools reddit.com+2reddit.com+2wpsocialninja.com+2.

🧭 What You Should Do

1. Remove the official plugin—it’s broken after May 2024.

2. Pick an alternative based on your needs:

   • Want Messenger chat only? Go for WP-Chatbot or Better Chat Support.

   • Need multi-channel support? Try Chaty or WP Social Ninja.

   • Want full-fledged live support? Use LiveChat, Tidio, or Tawk.to.

3. Set up and test: install, connect to your accounts, configure messages, and verify layout across devices.

📝 Final Take

The official Facebook Chat plugin has been deprecated and is no longer usable. To maintain chat support, you’ll need a third-party solution tailored to your goals—whether that’s Messenger-only, multi-app, or robust customer service.