Facebook Chat – Facebook Messenger for WordPress

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What’s the “Facebook Chat” Plugin?

This widely-used WordPress plugin (often called Messenger Customer Chat) embeds a Messenger chat bubble on your site, enabling visitors to message your Facebook Page directly from your website gomahamaya.com+12wordpress.com+12ninjateam.org+12.

Key Features:

• Messenger interface right on your site.

• Chat history saved in Messenger—pick up conversations later.

• Supports basic auto-replies and scheduling via Facebook’s tools xpeedstudio.com.

• Guests (non-Facebook users) could message in “guest mode” before shutdown wordpress.com+1xpeedstudio.com+1.

Important Update: Plugin Sunset

• Meta deprecated the official Facebook Chat Plugin in early May 2024 reddit.com+15reddit.com+15reddit.com+15.

• As of May 9, 2024, guest mode and other core features are disabled and no longer functional reddit.com+1reddit.com+1.

• Users who rely on live chat integration are advised to transition to third-party chat tools .

Alternatives to Consider

1. WP-Chatbot by MobileMonkey

   • Easy one-click install, color branding, customizable greetings, team/callback support.

   • Great chatbot integration via MobileMonkey backend. Free & Pro versions reddit.com+14customers.ai+14reddit.com+14wordpress.org.

2. Better Chat Support for Messenger

   • Lightweight free plugin offering pre-filled messages, offline messaging, timezone-based availability.

   • Premium adds agent management and better support reddit.com+3wordpress.org+3reddit.com+3.

3. Chaty / Sticky Chat Widget / Cool Facebook Messenger

   • Multi-platform support (WhatsApp, Messenger, Telegram), display triggers, shortcode embeds.

   • Free core with Pro versions for advanced features elfsight.com+2gomahamaya.com+2ninjateam.org+2wptablebuilder.com+1wpsocialninja.com+1.

4. WP Social Ninja

   • Unified chat widget across 15+ channels.

   • Strong in analytics, display control, and broader messaging integration wpkolekto.com+8reddit.com+8wpsocialninja.com+8.

5. LiveChat, Tawk.to, Tidio, etc.

   • Non-Facebook-managed solutions offering chat, chatbots, and customer support workflows.

   • Often more robust and stable than fallback messenger tools reddit.com+2reddit.com+2wpsocialninja.com+2.

What You Should Do

1. Remove the official plugin—it’s broken after May 2024.

2. Pick an alternative based on your needs:

   • Want Messenger chat only? Go for WP-Chatbot or Better Chat Support.

   • Need multi-channel support? Try Chaty or WP Social Ninja.

   • Want full-fledged live support? Use LiveChat, Tidio, or Tawk.to.

3. Set up and test: install, connect to your accounts, configure messages, and verify layout across devices.

Final Take

The official Facebook Chat plugin has been deprecated and is no longer usable. To maintain chat support, you’ll need a third-party solution tailored to your goals—whether that’s Messenger-only, multi-app, or robust customer service.